Shipping policy
BEXLY — SHIPPING POLICY
Last updated: 3 October 2026
Bexly products are made to order and fulfilled through our trusted fulfilment partner, Printful.
We ship orders to customers in the United Kingdom and selected international destinations where delivery is available.
1. ORDER PROCESSING
Because our products are made to order, your order first needs to be processed and produced before it is dispatched.
Most Printful orders are fulfilled within approximately 2–5 business days, although processing times can vary depending on the product, order volume and fulfilment location.
The day an order is placed is not counted as the first business day.
2. DELIVERY TIMES
After an order has been fulfilled, it is handed to the relevant delivery carrier.
Delivery times vary depending on the destination, shipping method, product and fulfilment location.
The estimated delivery information available at checkout provides the most relevant estimate for your order.
Delivery estimates are not guaranteed and may be affected by circumstances outside Bexly's reasonable control, including carrier delays, customs processing, severe weather, service disruption or other unforeseen events.
3. SHIPPING COSTS
Shipping costs are calculated according to the products ordered, destination and available shipping options.
The applicable shipping cost will be displayed at checkout before you complete your purchase.
Shipping rates may change from time to time as fulfilment and carrier costs change.
4. TRACKING
When your order has been dispatched, tracking information will be provided where tracking is available.
Tracking information may take some time to become active after the order has been shipped.
You can use the tracking information provided to follow the progress of your delivery.
5. MULTIPLE PRODUCTS AND PACKAGES
If your order contains multiple products, items may occasionally be fulfilled or shipped separately.
This can happen because different products may be produced at different fulfilment locations.
If your order is sent in more than one package, you may receive separate shipping notifications and tracking information.
6. INTERNATIONAL ORDERS
We accept orders to selected international destinations where shipping is available.
International delivery times and shipping costs vary by destination.
Customers are responsible for complying with any applicable local requirements relating to imported goods, where applicable.
Any duties, taxes or other charges that may apply to an international shipment will depend on the destination and the shipping method used and will be communicated where applicable.
7. DELIVERY PROBLEMS
If your order appears to be delayed, lost or delivered incorrectly, please contact Bexly with your order number and relevant tracking information.
We will work with our fulfilment and delivery partners to investigate the issue and help resolve it.
If your order arrives damaged or contains an incorrect or faulty item, please contact us as soon as possible. Please see our Return and Refund Policy for further information.
8. ADDRESS ERRORS
Please make sure your delivery address is correct before completing your order.
If you provide an incorrect or incomplete address, this may result in delivery delays, additional charges or the order being returned.
If you notice an address error shortly after placing your order, contact Bexly as soon as possible. We will try to assist, but changes cannot always be made once an order has entered production or shipping.
9. CONTACT
If you have a question about your delivery, please contact Bexly using the customer support details provided on our website.
Please include your order number when contacting us about an existing order.
10. DELIVERY INFORMATION
Shipping costs and estimated delivery information shown at checkout should be considered the most current information available for your specific order.
Nothing in this Shipping Policy affects your statutory consumer rights.